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Frequently Asked Questions

Frequently Asked Questions

We strive to provide the best customer service possible. If you can't find an answer to your question, please email Oré at customerservice@oreoriginals.com.

Order Information

Do you collect sales tax?

Oré Originals Inc. is based in California so retail orders placed by consumers shipped to the state of California are taxed at the current sales tax rate.

What type of payment do you accept?

We accept Visa, MasterCard, American Express(USA only), and Discover(USA only).

When will my credit card be charged?

Your credit card will be charged on the same business day as your order ships.

How will the charge appear on my credit card statement?

Charges appear as ORE ORIGINALS, INC.

Shipping Information

Click here for complete shipping information.

Exchanges, Returns and Cancellations

To process a return please click here.

Wholesale Information

How do I secure high resolution product images?

If you are a qualified retailer, please contact info@oreoriginals.com.

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Help & Info
Retailer Locator
Customer Service
Contact Us
FAQ's
Returns
Shipping Info
About Oré
Our Story
Philanthropy
Team Oré
Wholesale Account
Track Order
Wishlist
Express Order
Account Statement
Invoice History
To the Trade
As Seen In
Catalogs
Trade Events
Representatives
Wholesale Terms
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