Frequently Asked Questions
We strive to provide the best customer service possible. If you can't find an answer to your question, please email Oré at
Do you collect sales tax?
Oré Originals Inc. is based in California so retail orders placed by consumers shipped to the state of California are taxed at the current sales tax rate.
What type of payment do you accept?
We accept Visa, MasterCard, American Express(USA only), and Discover(USA only).
When will my credit card be charged?
Your credit card will be charged on the same business day as your order ships.
How will the charge appear on my credit card statement?
Charges appear as ORE ORIGINALS, INC.
Click here for complete shipping information.
Exchanges, Returns and Cancellations
To process a return please click here.
How do I secure high resolution product images?
If you are a qualified retailer, please contact firstname.lastname@example.org.